| The internet legal framework comes into effect | Law 12.965/2014, widely referred to as the Internet Legal Framework, came into effect in Juce 23, 2014 (the “Law”). The long-awaited regulation of the Law, however, has yet to be issued. It is expected to be drafted following public hearings, just like it happened in the case of the draft of the Law. Read more |
Airlines being sued in Brazil due to the outsourcing of services | On June 30, 2014 ANAC (the Brazilian Civil Aviation Agency) opened Public Hearing nr. 13/2014 to discuss a revision of the current airport fees regulatory model as well as to establish rules for collection of these fees. Read more |
Small claims courts at airports | Small Claims Courts (SCCs) were opened up in airports a few years ago with the aim of speeding up the processing of demands relating to baggage violation, theft and loss, flight delays and cancellations, overbooking, and the obligations to provide information and otherwise comply with passengers’ rights. The services provided by the SCCs are free of charge and aim to resolve issues that involve sums of up to 20 minimum wages (approx. US$ 6,000), without the need for an attorney. Read more |
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